Let Your Customers Navigate Rough Seas For You and You’ll Both Find Smoother Sailing

As Customer Success continues to find its way into the mainstream, Customer Success Managers (CSMs) are at the forefront of this growing movement. In fact, a recent analysis of LinkedIn data found nearly 20,000 open jobs for Customer Success […]

Customer Success Is A Culture | NOT A Department Customer success is one of those words that make business people in SaaS startups question the difference between account management and customer support, but there is a difference, trust me (or […]

We see the same mistakes over and over again in account receivables departments that complain of constricted cash flow. Even being aware of these habits can prevent headaches down the line.

Believe it or not, management impacts the attitude of even indirect employees. Accounts Receivable is an often thankless job, but it holds the key to the cash flow into your business.

They say the first written documents ever created were ledgers... The Accounts Receivable tools that most companies use today were created shortly thereafter. Want to get more out of your Accounts Receivable team? If you aren’t using software tools […]

Learn from the best. It’s true in sports. It’s true in hobbies. And it’s true in Accounts Receivable. Keeping up to date with the best practices keeps your cash flow healthy. Below are some habits consistently shown by the companies who are the best […]

Want to get more from your accounts receivable team? Try offering incentives. Many companies have successfully implemented the following three programs, typically on a quarterly basis.

Accounts receivable depends on a lot of factors for everything to flow smoothly, and it’s always surprising how many people don’t have a strong system in place. When your accounts receivable team grows to more than one person (or even more than just […]

In times of economic instability, paying bills becomes problematic as the flow of income becomes more uncertain. Whether the markets are running scared in fear of national elections, territories seceding, or countries leaving the EU; unstable […]

Integrated collections partners. Sending customers to collections is never an easy decision. It makes if even harder if you don't have a relationship with a collection agency you can trust. Armatic's new integrated collections system simplifies this […]

Statistically, your accounting software will alert you about a new past due invoice in the next few months. There are some industries which are worse than others in the tardiness department, and can cause your account receivables department more […]