This weeks client spotlight is based on our spotlight interview with Paul Tropeano, the collections manager over at Keg Logistics. The company offers high quality German-made kegs, through flexible rent-to-own and short term leasing programs; as well as other various programs and services in order to suit their over 2500 customers' individual needs.
The Problem:
Keg Logistics attractive services and pricing options led them to develop a large customer base fairly quickly. This expansion left them little time to identify the best accounting practices and solutions that fit the needs of their unique business plan. Coming on board as the collections manager, Paul found himself overwhelmed with the amount of past due invoices plaguing their accounting systems. The manual labor involved in tracking individual invoice payments, issuing reminder emails, and contacting collections was tiresome; and at times, even seemed impossible. Their current system just wasn't equipped to handle the volume of accounts they were now dealing with, causing Paul to wonder, "Is there a better way?". Keg Logistics needed a solution that could automate the tedious functions, so they could really get down to the things that matter; like customer relationships and building a reputable business.
The Solution:
After trying various accounting solutions, the team decided that the tool they truly needed was an Accounts Receivable Automation Service that could help give them a better overall snapshot of their nearly 3000 accounts, and also help improve their overall Quote-to-Cash process. These desires led them over to Armatic! Armatic offered Paul nearly all the features on his unique check list, telling us that the Armatic software did "EXACTLY what (he) needed it to do". The software was effortlessly compatible with BlueSnap, integrated a variety of payment methods/processors to improve customer satisfaction, and even further streamlined their overall business process.
"Automating the mundane tasks is incredibly beneficial. Everything we do goes through Armatic, it gives me the ability to get a better picture and overall snapshot of all of our accounts."
- Paul Tropeano
The Experience:
Paul feels that the customer service and attentiveness he has experienced with Armatic is unmatched by any of the other solutions they have encountered. Paul says that "The (Armatic) team is the best part", mentioning that we really helped in putting the program together, and offered lots of support along the way. Not to mention, Keg Logistic's customers love the auto-payment options and interface aspect of the program, with has ultimately lead to an overall decrease in their DSO. It was also mentioned that our Cadance options make customizing invoice specifications a breeze- an especially crucial process to a company that offers personalized payment schedules. Sending reminder emails, collecting payments, and making payments have never easier for those conducting business through Keg Logistics, and Armatic is more than proud to have further enabled their accounts receivable managing success.
About Armatic:
Armatic is an Accounts Recievable automation software that specializes in streamlining your overall Quote-to-Cash process. Armatic is recognized by G2 Crowd as one of the leaders in AR automation software, and has a reputation for provided outstanding customer service and support for clients. Your success is our success! Try the Armatic way and modernize your business today!
5151 California Ave.